Sony Television

[jennyjoan]

Am disappointed to find I can no longer get my information text, you know when you go into BBC - hit the red button, green button etc. and that gives you a load of daily news, etc.

My last TV Samsung had no problem so just wonder why Sony don't have it. Thanks for any answers.

I;m just thinking would it have anything to do with Samsung only being Freeview and Sony is Smart. Mind you I can go back and forth from the freeview to Smart and it was always the Freeview that gave you this option/service.

[barry1010]

I have a Sony smart tv and get the red button service, JJ.
I have to be on Freeview (not Virgin or Sky) and on BBC1 to bring it up on screen. It can take a few seconds

[jennyjoan]

thanks Barry - I do go into Freeview but the red button when pressed usually brings me to the teletext but not working. Would there be a fault already with the remote control

[barry1010]

What model tv do you have?

[barry1010]

Have you read this?
https://www.sony.co.uk/electronics/support/articles/00257438

[jennyjoan]

err - just went down and pressed the red button, loads up but not my usual teletext, just 4 or 5 info channels on the left, and so I hit BBC and it said - you need to sign in, never had to this before.

This number is on the remote -
RMT-TX300E (if that's what you are looking for)

[Bobbisox1]

That’s probably the case JJx

[jennyjoan]

looked at your link and went down to TV - pressed red - it comes up no text available

[jennyjoan]

bobbs - what's probably the case

[Bobbisox1]

Because it’s a smart TV you’ll need to sign in for BBCiPlayer JJ

[jennyjoan]

when nephew was installing it on Wednesday - he tried numerous attempts to "sign in" for BBC but wouldn't work. I think it said - you are registered - yet can't get in

[Bobbisox1]

Free view to Smart JJ

[jennyjoan]

As I said in above post - I'll have to work at this, Bobbs do I no longer have the usual teletext. I really liked it.

[Bobbisox1]

I’ve never used teletext JJ, you might find this useful tho, or it could be what Barry has already said above

///You can still access Teletext like services such as the Weather/News/Lotto when Red Button + is activated. However, the service only works if your TV or set-top box is connected to the internet. In short, the new version of Teletext is only viewable if the TV is connected to the internet.11///

[jennyjoan]

well since nephew connected it and he did ask me for the password for wifi - I am assuming the TV is connected as I have SkyQ installed too

Jeepers gone are the days - when you got a TV - you stuck the plug into the wall and hey presto.

[jennyjoan]

What is red button+ - I only have red green yellow blue button but no +

[Hopkirk]

I lost mine when I upgraded to a smart TV. Both mine are Samsung.

If you want to watch the video display usually on red button, it is on Freeview 601.

[Hopkirk]

Signing in doesn't give you text pages, it allows you in to BBC iPlayer.

[Maydup]

We found that we could still access it if we changed the channel to one of the BBC radio stations, they all start with 7 on Freeview. Try that.

[Maydup]

However the BBC are phasing it out so it’s unlikely to be available for ever.
https://www.bbc.co.uk/news/entertainment-arts-51295430

[jennyjoan]

Maydup. What starts with 7