ChatterBank3 mins ago
Printer Offline Message
My printer works fine, then suddenly without warning when I try to print anything it says 'Printer offline, cant print' Ive switched it on and off several times which usually solves it, but this time it still telling me 'Printer offline' Im not that tech savvy, any help appreciated. Its a HP Deskjet Plus 4122. Thanks in advance.
Answers
No best answer has yet been selected by HongKongphooey. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I get this from time to time (Canon printer) and the switch off/on remedy usually works but it can fail if I get the timing wrong (i.e. switch on when PC will be searching for printer) - a second or third attempt (after re-issuing the print comand) usually works. Sorry I can't be more helpful. I will follow this thread with interest. Good luck.
P.S. Have you checked the cables, one may have come loose/slipped out.
A printer restart, which you mentioned, is a recommended fix that usually works. Restarting the device it connects to is the next logical step. That means restarting your router, which typically also involves restarting the modem. It's a straightforward process, but you should review the instructions from your internet provider to avoid any issues.