Virgin Media Or Stay With Bt

[riptide]

Does anyone have Virgin on here, are they satisfied with the broadband speeds they get and customer service. I have heard varied reports about them, some of which are awful. I have just had a quote from my current provider BT for renewal which includes basic BT TV, broadband and phone lines with free weekend calls of €49.00. I do not need my phone line as hardly ever use it, use mobile instead. If I went with Virgin for broadband only on their super fast fibre 50 it would be £35.00. Never had any problems with BT apart from their Indian call centre giving me a contract I did not want which was eventually sorted out, but these landline rental costs just go up and up. Thanks for your time.

[youngmafbog]

I have VM broadband and phone. I have the 100 MB and it delivers. Min speed I have ever got is 95 max is 110 (download). VM are using fibre to the green box and I live 2 houses down from the box. The modem seems to handle everything, mine is feeding into 2 switch boxes and a UB WiFi at the top of the house (I live in a 3 stoey old house that WiFi does not travel too well through)

I had the phone because for some reason phone + Broadband was cheaper than just Broadband otherwise I would not have used it. Useful for 0800 conference calls though!

We no longer have the TV package as it became too expensive. I installed a sat dish and now use free sat and Amazon Prime. Nore than enough TV and a darned sight cheaper.

VM help desk has always been excellent on the few issues we had.

Hope that helps.

[mikey4444]

YMB...it really depends on exactly what you want ?

Do you want or need access to 100's of TV channels, that you will probably never watch ?

Personally, I would give all the TV packages the old heave oh, and concentrate on the best internet service you can get, at the best price.

I have BT and get average speeds of about the mid-40's MPS and that is more than sufficient for my needs.

I am not sure if that helps but its my experience.

[riptide]

I find that most of the TVs these days is not worth watching and tend to watch the programmes I want to watch on catchup on my large iPad Pro, as I no longer have a pc or iMac in the house now. Also sometimes watch a film on Netflix, that is it really. No complaints about my speeds with BT just that it seems daft to carry on with them if I can get cheaper elsewhere. A friend of mine has done exactly the same as youngmafbog, finding it cheaper to keep his phone line.