Help Please - Nokia Phone Problem

Marijn | 22:40 Wed 16th Dec 2015 | Technology

13 Answers

My phone keeps losing it's signal and saying "no service". It's a Nokia smart phone. I've had it for nearly a year and it's never done this before. I'm at home so not in a bad reception area. No-one can phone me, I can't phone out or send texts. What can I do to fix this? Thank you.

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pixie374

You've tried the switching off and on again?

PankySmooch

If there's an Airplane mode on it, switch it on then off

Marijn

Question Author

Yes, I've even taken battery and sim out, and back again :-(

ivor4781

try taking out ya sim card and wiping it.its worth a try

pixie374

Has it just happened now? It might be the network. Have you got another phone to test with?

Marijn

Question Author

I have put on flight mode then switched it off again, and it's still gone back to "no service". Can I try anything else?

Hopkirk

If it is less than a year old it must still be under guarantee.

You need to get other people to check reception in your area, and if they get a good signal then complain to the phone supplier.

Marijn

Question Author

I'm on Virgin, the same as all my sons. And all theirs are working ok.

PankySmooch

Try cleaning the sim with a pencil rubber