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fraserstuart | 15:05 Sun 31st Jul 2022 | Body & Soul
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hi whats the average waiting time for an answer on nhs 111 [scotland]
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Avatar Image ubasses
some figures here:
https://www.bbc.co.uk/news/uk-scotland-60435329
15:18 Sun 31st Jul 2022
Avatar Image pimplyteen
Don't see how you could possibly give a waiting time, simply because you never know how many are calling at any given time.
15:18 Sun 31st Jul 2022
Avatar Image Buenchico
22 minutes:
https://www.peeblesshirenews.com/news/20288186.average-waiting-time-nhs-24-response-rises-22-minutes/

However their busiest times are between 6pm and 8pm weekdays evening and between 9am and noon at weekends:
https://www.nhs24.scot/111/when-to-phone-111/

So the waiting time right now might not be too bad.
15:19 Sun 31st Jul 2022

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