Where are my programmes

[Steven 1935]

I had a problem with NTLDR files missing just before Christmas on my computer. I took it PC World where I bought it from. To cut a long story short they had to back up my files and wipe the hard drive clean. I find now that I have programmes previosly installed now missing ie. Microsoft Works, money, big fix ect.basically they have told me that these are probably hidden on the hard drive and that I would have to purchase restore discs. I have two restore discs which came with the pc but having spoken to the Tech Guys these disks are unable to find the missing programs anyone any ideas.

[MrM1ke]

If PC World wiped your hard drive to re-install windows then the programs you had are probably gone. If they took a backup of your system then all would be back as it was as they reloaded the backup they took (didn't they??) Sorry to be a pessimist.
Instead of Microsoft Works you could try OpenOffice which does the same but is free - http://www.openoffice.org/ to download it.

[Steven 1935]

Talk to me 01948667338