Please help me!! Realtek?? I have no sound!!

[ChirpyKez]

I was getting constant error messages when I started up my lap-top and eventually I discovered it was linked to the Realtek player installed so I un-installed it {not really knowing what I was doing} and now I have no sound, my Skype wont work because of it and I'm stuck! I just tried to play a music file and got this message - 'Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly' - PLEASE can someone advise me - is there something simple I can do to just re-download something? Thanks in advance.

[KT84]

i would suggest u do a system restore and see if this fixes the problem....the error u were getting with ur realtek player, if ur getting it when u system restore then post what the error message ur getting is on here.

[ChirpyKez]

I don't even know how you do a system restore! Sorry, I don't have a clue when it comes to technical stuff! Thanks for your post.

[KT84]

to do a system restore
click on start. > all programs > accessories > system tools > system restore

then when the window opens up chose the option of restoring the computer to a previous point and and make sure u chose a restore point that is on a date before u deleted the realtek player.

[wideboy]

It is likely that you have downloaded the latest Windows updates which 'muck up' (I did say MUCK up) the Realtek system - there is a patch available:-

http://www.microsoft.com/downloads/details.asp x?********=74ad4188-3131-429c-8fcb-f7b3b0fd3d8 6&displaylang=en

or go onto the Realtek website and download their latest drivers.

[wideboy]

That link has got stars in it!!??

Maybe do a search on KB935448

or 'Realtek patch' in Google and look for the Microsoft download.

[KT84]

i agree with wide boy and think that ur original error message is the one loads of us got since windows released a "update"....quite rightly much up is a better word for it.

The reason i reccomended a system restore is to solve the problem of u deleing what u deleted after u recived the erroe message, then i said for u to post the error to make sure i was giving u the correct link to update....if u are getting the problem aload of us have the link provided by hocky in this post http://www.theanswerbank.co.uk/Technology/Comp uters/Question389214.html should solve it...however i would still recomend a system restore to the time before u deleted what u though was the problem, just incase, then updating windows.

[ChirpyKez]

Thanks to both of you, you have been big helps! It is nice to see I'm not the only one who has damn error messages!! I'm going to do all of what you suggested and hope for the best.