News0 min ago
Renewing Norton Security
26 Answers
I have been sent an Email telling me my security is due for renewal and they can't do it automatically because they only have outdated card informaton.My card changed type ( Maestro to Visa) in October and I have put in this information, plus the new expiry date, but when I put in the last 4 numbers across the front - which I assume is my card number bit they want- it keeps coming up in red as invalid credit card number. ot refuses to alow me to update. Any suggestions please? ( Before I am overrun with viruses!!)
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Many thanks to everyone. You have discovered I am quite clueless! I did ring that number but got tired of holding on, Shall have to try again when got more time,I suppose. I have sent an Email back to Norton explaining the problem,but am not holding my breath for a reply.(Though I did ask if it would be easier for me to go for a different product!) Have to go off site soon, but will look later to see what other brainwaves have emerged. Cheers!!