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Renewing Norton Security

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flicrat | 15:48 Wed 09th Mar 2011 | Technology
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I have been sent an Email telling me my security is due for renewal and they can't do it automatically because they only have outdated card informaton.My card changed type ( Maestro to Visa) in October and I have put in this information, plus the new expiry date, but when I put in the last 4 numbers across the front - which I assume is my card number bit they want- it keeps coming up in red as invalid credit card number. ot refuses to alow me to update. Any suggestions please? ( Before I am overrun with viruses!!)
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Yep - I did mean AVG!

i wonder what that means - typing AOG - something Freudian going on ......?

Oh heck!!!!!!
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Thanks boxtops. The space has 12* and the last 4 numbers of my previous card - or so i assumed after 12 asterisks-! but will try the back number.
I'm a happy Norton user too. Special offer here you could consider
http://www.antivirush...p3zwacCFQoZ4Qodbhns_Q

Available at a selectrion of other websites too of course!
Question Author
Many thanks to everyone. You have discovered I am quite clueless! I did ring that number but got tired of holding on, Shall have to try again when got more time,I suppose. I have sent an Email back to Norton explaining the problem,but am not holding my breath for a reply.(Though I did ask if it would be easier for me to go for a different product!) Have to go off site soon, but will look later to see what other brainwaves have emerged. Cheers!!
You log into your Norton Account online, and change it .. or send an email requesting assistance. They have a pretty good system set up now.
Question Author
Thanks AlBags. Something else to try - but they don't seem very good at responding to phone calls and Emails.

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