Experian.

[vernonk]

Several people I know are horrified to discover that, having signed up for one month's free use of Experian, subsequently had £14.99 per month taken from them automatically. They all say the wording of the free month offer suggested no funds would be taken from their accounts without their permission, yet Experian claim otherwise based on clever - some might say deceptive - wording. Anyone here had such an experience with Experian?

[factor-fiction]

I've done two or three of these trials with Experian and other credit reference agencies and it was always clear to me that I'd need to cancel before the end of the free period (which I did) otherwise the DD details I provided would result in money being taken each month. I initially thought I might get a hard sell or permanently engaged line when i tried to cancel but it turned out to be straightforward.

[Mosaic]

Ancestry seem to use the same approach, namely relying on the fact that most people will forget to cancel.
I don't think it's fair or right.

[factor-fiction]

I can't see why they'd ask for DD details unless it was clear they were planning to activate the DD (in accordance with the agreement) unless you cancel it. I think though they do hope some forget or, more likely, that they remember but don't get round to it

I think it's a different problem to the one where you buy one item at a cheap price (eg health supplements/teeth whitener/skin cream) and then find you have agreed to buy a big box every month for a year

[hc4361]

I used Experian recently and it was obvious that I'd be signing up to a paid for service if I didn't cancel within one month.

Some people just don't bother to read things properly

[jane mark 2]

Can anyone advise me of the best place to invest £10,000, only prepared to leave it for one year though??

[hc4361]

You need to start a new thread with this question.
With interest rates so low you might as well invest in premium bonds, especially if you are a UK tax payer.

[jane mark 2]

Sorry, posted on wrong page :-(

[jane mark 2]

Thank you hc4361 for reply. J.