Vauxhall Meriva

[chrissa1]

My son has just been handed a £430.00 bill to replace the "glo plugs" in his Meriva. The car was with the garage for 3 days as they had to soak them to get them out????????

Does this amount sound right, please?

[Hymie]

That is a ridiculous amount to be charged to get the plugs out (and replace them), regardless of how long it took them. Once the garage could not easily remove them – they should have advised him of the inflated costs that will be charged as a result, and ask if they should proceed.
For that money you would get at least 4 hours mechanics' time. Sounds like he’s been charged for the mechanic to hang around while the plugs soak.

He might get a reduction if he complains (or takes the matter up with local trading standards) – but don’t use the garage again, and advise others of his experience with this garage.

[chrissa1]

He was advised at the outset that it would be around £200.00. The garage in question is one of the main Vauxhall dealers.

[chrissa1]

They certainly didn't advise him of the bill being any more than £200. This was bad enough, just before Xmas but, double, he just cannot afford at this time.

[chrissa1]

Thanks, Scrivens.

[BlueToffee]

Agree, argue your case and tell them you'll report them to trading standards.

Friend if mine had a problem with the engine management light on his Mazda 6, they tried to charge him £600 to locate a blocked pipe, he ended up paying £250.

[Fitzer]

Well if it's a main dealer the bill should be fully itemised, see what has been charged for what.

[chrissa1]

Thank you for your input, folks.