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But he didn’t say anything, Sqad, except ask things like “has this happened before” and “when” and “has he been admitted before”
Instead of expecting me to memorise dates and times, he should read notes for an exact answer.
I know hospital staff are busy and overstretched, but all I want is a proper conversation, even if they can’t answer my questions, I’d like an opportunity to ask them.
I’m not at the complaint stage, but why can’t someone say “OK, next time you come to visit” or “If you come in early we will schedule some time for you”
BOO, thank you for your kind words.