Just When You Have Thought Of Everything,Something Else Pop's Up!

[NoseyNose]

Being recently breaved, I imagined that I had dealt (with my deceased partners brothers help) all the paperwork.

Then it occured to me that the BT/Broadband bill was paid by direct debit!

I didn't want the phone(my lifeline lately) to be cut off.

I called BT customer service,and was mightily impressed.

They have a Brereavement helpling.

The guy steered me through it all, and was incredibly helpful and understanding.

He canceled the old direct debit,and put a new one in place on my bank account.

All done and dusted in about 10 minutes!

I didn't even have to change my landline number,and although I could not find the BT account number,he still managed to fix it.

As you will appreciate,living in an isolated spot,the landline is a big thing.The people that are supporting me would not be able to get me,but thanks to BT they now will.

100% Thanks to BT Customer service.

 

 

[NoseyNose]

Just to clarify things.

The Direct Debits etc I was wanting to check,were those drawn on my late partners bank account.

I wanted to see those that might affect me if ceased.

So far,I have managed to transfer,TV licence ,and Landline/Internet to my bank account

Any others,that may cease on non payment of DD,(but are not due immediately,or not affected directly))my late partners brother is dealing with,as part of his estate.

So I soldier on,very slowly,but surely.