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Well i personally disagree. Tommy has a negative history, his action here nicely and very neatly tie in with his negative actions. It's more of what we know. I'm not surprised in the least. The 2nd time, he even ran after the person, going above and out of his way to try and assault them. The milkshake didn't even land on him, just splashed him from the sky. This shows how easy it is for him to snap. If this man was in charge of any group of people, i'd be worried. Last time he was, didn't end well.
As i said, if tommy didn't have a reputation of being a ***, this probably wouldn't have happend. Enough is enough.