son just going through all this for his new flat, even though there is a BT telephone socket with a dial tone, he has still had to pay the connection fee as apparently the previous occupier used a different supplier and BT have to buy the line back. BT have told him not to arrange a broadband supply until both his line and the connection to the exchange are active. He is thinking of using Be there for his internet connection so if anyone has anything to say about them, I would be interested to hear any comments.